PRACTICAL ADVICE · NO JARGON
The easy-watching journal.
Useful guides for setup, smoother viewing and choosing the right MyUltra plan.
EXPAT GUIDE01The expat’s plain-English guide to watching TV abroad
List the channels, languages and types of programme you watch most. English Megapack suits English viewing; World Megapack is the broader multilingual option.
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HELP02Fire TV buffering: the real-world fixes to try first
Note whether one programme or every channel pauses, when it happens, and whether your Fire TV uses Wi-Fi or a wired connection. That information helps support narrow the issue.
Read guide →FEATURES03How 14-day catch-up changes everyday viewing
MyUltra offers 14-day HD catch-up on supported programmes. Go back through the guide to find an earlier broadcast instead of planning a recording.
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SPORT04A simpler guide to international sports viewing
Name the competition, event or channel you want. A general channel count cannot tell you whether a particular fixture is available. Ask the team to check before paying.
Read guide →EXPAT LIFE05How to make home TV feel at home abroad
Start with your favourite entertainment, reality shows, news, films and box sets. Choose the plan that fits what your household watches.
Read guide →PLANS06Choosing the English Megapack
English Megapack costs €79.99 for one year or €54.99 for six months. Each subscription includes one connection.
Read guide →SUPPORT07Why real human support still matters
A useful sales conversation starts with what you watch, where you live and the device you use. Give the team those details to help them recommend a setup.
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TECH08What you actually need for smooth 4K viewing
4K playback depends on the content, app, device, TV and connection. A 4K-capable box does not make every programme 4K.
Read guide →SPAIN09Watching UK TV in Spain: a simple starter guide
Tell the team the UK channels and programme types you want, and whether you mostly watch live or catch up later. Confirm a specific programme before ordering.
Read guide →THAILAND10MyUltra for expats living in Thailand
Catch-up on supported programmes can be useful when an overseas broadcast does not suit your day. Find the programme in the guide to check what is available.
Read guide →PLANS11How to choose the right MyUltra plan
English Megapack starts at €79.99 per year. World Megapack is €99.99 per year and suits a broader mix of countries and languages.
Read guide →INSIGHT12The future of TV is simpler, not more complicated
MyUltra brings live TV, the guide, movies, box sets, catch-up and favourites into one TV-first superapp. The practical goal is to make everyday viewing easier.
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