Ask before you buy
A useful sales conversation starts with what you watch, where you live and the device you use. Give the team those details to help them recommend a setup.
Make a support enquiry useful
Include your username, device, ISP, exact error and what you already tried. Never include your password. A clear description saves another round of questions.
Choose a service for a compatible device, or a configured ZZ Box.
Leave details when closed
The live chat shows the current team status. The enquiry form also accepts details while the team is offline so they can follow up.
A REAL PERSON. A USEFUL NEXT STEP.
Let’s find your next evening in.
Tell us what you watch and which device you use. We will help you choose a suitable service or prepared box.

